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Cancellation Policy

All deposits are exact and non-refundable.

All vehicles with a seating capacity over 4 passengers must be canceled 14 days prior to the run to avoid charges. Cancellations within 14 days of the run will be charged 100% of the reservation cost listed above ( including the fuel surcharge, std grat ). 

Vehicles with a seating capacity of 4 passengers or less for one-way airport transfers within the seven county Minneapolis / St. Paul metro area must be canceled 6 hours prior to the reservation time to avoid being charged 100% of the reservation cost listed above ( including the fuel surcharge, std grat ).

 

Cancellation Numbers : To avoid confusion or disputes we issue cancellation numbers via email.  If you need to cancel a reservation make sure you have received a cancellation email. We advise clients to retain their cancellation email for at least 48 hours past their original reservation date.  In the event of a cancellation dispute, clients must be able to present this email along with their cancellation number. 

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